Looking for some practical ways to fix “an error occurred with Fingerprint Sensor” issue? If yes, then here we are to help you out. Read on this post to find the right solution for the “an error occurred with Fingerprint Sensor” issue.

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More than dozens of new flagship phones launched each year and became popular among users. The phones come with many new and additional features to provide an enhanced experience to the users.

One such impressive feature in the new flagship phones is the Fingerprint Scanner, which works to unlock your device. There are the new launches that come with an in/-Display Fingerprint Scanner, which looks cool and is the easiest way to unlock your device.

But in recent times, a lot of complaints have been reported that fingerprint lock does not work correctly in the devices. Well, the apparent reason here is that the sensor is not able to read the user’s finger and creates a problem in unlocking the device.

So, after encountering a similar issue, we decided to come up with some working solutions and give the best results to the frustrated users. Today, in our article, we are going to introduce the ways and methods to “fix an error occurred with Fingerprint Sensor” issue. If you are facing the same problem, then read our article further to get some noticeable details in that matter.

Before proceeding directly to the solution of “fix an error occurred with Fingerprint Sensor” issue, we will tell you some critical points that are the reasons that the fingerprint scanner does not work most times properly. Well, there are so many reasons that your fingerprint scanner does not work properly, but we discuss a few that actually are mostly culprit.

4 Reasons Why Fingerprint Sensor Might Not Be Working On Your Device

Hardware issue

If the Fingerprint scanner does not work properly, then there are chances that the problem is with the hardware.

It means the hardware or essential part of the scanner is damaged. Hardware issues are a little more challenging to solve than software issues, and taking help from customer support centers could be a great choice here. So, take your phone as you get the time to your neared customer service center.

Software Issue

Sometimes, the fingerprint scanner does not work correctly because of a software issue. Maybe the installed software is outdated, or your phone scanner does not match its needs.

Corrupt Data

Corrupt data is one of the other reasons for misbehaving of the fingerprint scanner is that the fingerprint data stored in your device is corrupted due to which the fingerprint scanner behaves randomly.


The cache is also an essential reason for fingerprint sensor issues because sometimes the device cache gets corrupted, and it stops all the essential functions in your device.

So, those are the primary reasons. Let’s now talk about its solution. Let’s take a quick look below:

Solutions of Fix an Error Occurred With Fingerprint Sensor

Checking Biometric Hardware


If all the above methods fail, then try to Delete Fingerprint data so that you can re-add your fingerprint again. To do so: Go to the “Settings menu”, and then search for fingerprint data or management. After that, delete the fingerprint data and try to add a new fingerprint again. After completing it, restart your device and check whether it works or not.

Wiping Cache Partition

If all the above methods fail, then it’s time to reset your device and wipe all cache partition data. To do so, follow the step by step guide below.

Switch off your devicePress and hold the “Volume Down, Home, and Power Key” simultaneously.When you see the android logo on the screen, release all the buttons slowly.Then reach to “Wipe Cache Partition” by using “Volume Down Key” and press the “Power Key” to confirm.Wait until the process is completed.Again use the Volume Down key to reaching to “Reboot System Now” and then press “Power button” to confirm your action.Once done, restart your device and check whether the problem is solved or not.

Final Words

So, here are the Guide ends for fixing an Error Occurred with Fingerprint Sensor. All the above methods are standard and for all the devices equipped with a fingerprint sensor.

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Thanks for reading our article. We hope the above methods help in solving the issue. Don’t forget to share our article. For the latest updates, do follow us on our The Android Portal website.