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View Return Policy

It took a tiny while come get yet well precious it I very own two crate that i ordered previously more than likely a an excellent 8 years earlier that have been working ever before since. But this one is therefore that i can reduced my Verizon bill by 2/3.

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It took a little while to get yet well precious it I own two boxes that i ordered previously more than likely a good 8 years ago that have actually been working ever before since. Yet this one is so that ns can reduced my Verizon bill by 2/3.
Stop cram money at large cable and also catch complimentary over-the-air digital broadcasts through QFX Digital Converter Box. This box downconverts HDTV signals for use v standard and enhanced TVs. It consists of both one onscreen digital program guide and also a remote for simple surfing. It additionally reads video and audio indigenous the USB journey for playing recordings of her favorite shows.
Receives over-the-air digital TV signalsDownconverts HDTV signals for use with standard & enhanced-definition TVs consisting of 480i & 480pOn-screen digital program overview supportUSB portAntenna inputHDMI, coaxial & RCA A/V outputs5V DC powerIncludes remote & AC adapter

Shipping Methods and Costs

Orders are typically processed the same or next organization day. Shipping costs are automatically calculated throughout checkout according to the graph below.

Order Total

Shipping Cost

Up to $48.99


$49.00 and up


We ship to the 48 contiguous United states via typical ground service. You can expect your order to arrive in ~ 3 to 5 full business days once your order has shipped.

If her order contains multiple items, they might be shipped from multiple locations and/or come in different packages on various dates. There space no additional charges for break-up shipments.

Orders room shipped on service days only. Company days are Monday through Friday, excluding federal holidays within the unified States.

Returns are processed according to our Return Policy. Shipping charges space non-refundable, even in the event of a return.

For much more information, visit our Order FAQs or Ordering and also Shipping Details page.

Returns & Warranties Online Return plan |  Damaged or Defective item | In-Store purchase Return plan | Product Warranties Online Return Policy 

Due come COVID-19, processing times for returns may take much longer than normal. Please permit 14 to 21 days prior to contacting Customer Care about the status of your return. Say thanks to you for her patience.

At, we want you come be totally satisfied v every item the you purchase. If you are not to solve with your purchase, you might return many items within 30 days for a complete refund of the acquisition price, minus shipping, dealing with or other added charges. See the “Exceptions” section for commodities not spanned by our return policy.

IMPORTANT: With limited exceptions, returns space refunded in the form of online store credit redeemable at does no refund any shipping charges. With limited exceptions, we carry out not carry out pre-paid return labels; you space responsible for covering any shipping costs to return her item(s).

Please be sure to send her item(s) ago in complete accordance through our digital Return Policy:

Item(s) need to be sent ago within 30 days of the shipment date.Item(s) should be unused and in like-new condition.All merchandise have to be reverted in its original packaging and also with all had accessories and also paperwork.Returns sent ago to our warehouse without a return authorization created through our Returns center or through contacting our Customer care team will be charged a $10 hand-operated processing fee.

Exceptions: cannot accept returns for details items. Item that are ineligible because that return are listed online. Non-refundable item include:

Products that to be resold or transformed (or tagged) because that resale will certainly not be accepted.Opened software or kits.Electronic media assets that space not defective (such together USB ignorance drives and also memory cards).Personal care products (such as confront masks, confront shields).Products listed as last sale or non-returnable.Products not purchased native returns (United States)

To return or exchange your item(s):

Your request to return your item(s) have to be in ~ 30 work of your delivery day or otherwise in ~ our in ~ our Return Policy.With minimal exceptions, we carry out not carry out pre-paid return labels; you are responsible for extending return shipping costs. The return shipping label cost will be deducted from your refund amount.You will certainly receive an email with return instructions. Choose "Start a Return" and choose the item(s) you wish to return. Follow the indict to print a return shipping label.Please use the approve shipping label to ensure ideal processing of her return. Save the return tracking number native the parcel you are returning to ensure the package is returned to our warehouse.You may return her package to any kind of U.S. Write-up Office location. An email confirmation will certainly be sent out to you as soon as your return is received and processed by our warehouse.International Returns

Should you select to return her item(s), walk not administer pre-paid return labels and also you will certainly be responsible for spanning the shipping costs. In addition, customers external of the United says will be unable to usage our digital Returns Center. Instead, you re welcome follow the instructions below to return in accordance v our digital Return Policy.

To return her item(s) through mail, please contact our Customer Care team at help or contact us at 1-800-THE-SHACK (1-800-843-7422). We will provide you v a return label that you may take to any type of of your neighborhood carriers. Send her return items to our return Department in ~ the address below: Returns900 Terminal roadway #244Fort Worth, TX 76106

Damaged or Defective Item(s)

If you obtain a damaged or defective item from, call a Customer care representative immediately.

● please supply the representative with your stimulate number, article number and also tracking number native your original confirmation email. The representative will likewise need her email address and phone number.

● will certainly make every reasonable initiative to assist you through your return.

● A defective item may be replaced within 30 days from date of acquisition under our Warranty Policy, or within the manufacturer"s guarantee period, whichever is longer. Contact a Customer treatment representative because that assistance.

● once possible, please have picture(s) easily accessible of the damage or defect come expedite assistance.

● Damaged or defective item(s) will be changed if obtainable or save credit will be issued.

Lost in Transit Item(s)

If your tracking number shows the order was delivered, yet you never ever received it from, contact a Customer treatment representative immediately.

● call the carrier and submit a case for the lost in transit item(s). You re welcome supply the representative through your stimulate number, article number, tracking number native your initial confirmation email, and also claim number. The representative will also need her email deal with and phone call number. ● will make every reasonable effort to aid you v a replacement if obtainable or store credit will certainly be issued.

Order Cancellations

Because your order is handle as quickly as possible, over there is a 15 minute window for order cancellation during our normal service hours. Please call Customer business at 1-800-843-7422 immediately if you have placed an bespeak in error. If the cancellation request occurs more than 15 minute after the order is placed, or external of ours normal service hours, the order will certainly be delivered and must it is in processed together a return upon delivery.

In-Store purchases Return Policy stores are independently owned and operated and also may vary by location. Please contact your local store because that a copy of your Return Policy. cannot process returns for assets purchased from stores.

Product Warranties

Click here for Terms and Conditions for every states.

Many of the items the are marketed on come through a manufacturer"s warranty. Applicable guarantee information deserve to usually be uncovered inside the box or packaging. For added information top top the manufacturer"s warranty because that a specific product, contact the manufacturer directly.

Our personal label products include either a 90-day or 1-year warranty, relying on the product. You may review the terms of these limited warranties below.

Warranty Terms and Conditions

Except in California, renders no additional warranties of any kind, to express or implied, for any type of product manufactured by a party various other than

EXCEPT whereby PROHIBITED by LAW, THE comprise WARRANTIES of MERCHANTABILITY and FITNESS because that A details PURPOSE space SPECIFICALLY DISCLAIMED: (1) FOR all "AS IS" SALES; and (2) upon THE later TO happen OF: THE EXPIRATION OF any APPLICABLE to express WARRANTIES, OR 90 work FROM date OF PURCHASE. is not liable for any loss or damage (including indirect, special, incidental or consequential damages), caused directly or indirect by the products listed on this receipt. Some states execute not enable limitations on implied warranties (such together warranties of merchantability or fitness for a specific purpose), or the exemption of incidental or consequential damages, so the above limitations or exclusions might not apply to you. In addition, friend may have actually other rights which differ from state to state.

Products which have been topic to misuse (including revolution discharge), neglect, accident or modification, or which have actually been soldered or transformed during assembly and are not capable of gift tested room excluded from any warranty through

The products we offer are not authorized for use as an important components in human being implantable devices, or life support tools or systems. A critical component is any type of component the a human implantable device, a life support an equipment or system, whose fail to perform have the right to be reasonably expected to reason the failure of the implant, life support an equipment or system, or to affect its safety and security or effectiveness.

Many various other products offered on this net site are covered by a manufacturer"s warranty. A copy the a certain warranty, where one is offered by a warrantor, will certainly be made available for inspection prior to sale, upon specific request by our magazine Number.

We supply many products that fulfill military specifications as stood for by the manufacturer. We perform not preserve traceability on these products; because of this we only supply them together commercial parts.

Information for international customers or customers traveling internationally: products purchased on or with our retail areas in the United states cannot be changed for warranty servicing at any type of of our international locations.

90-Day limited Warranty virtual OpCo llc (hereafter “”) warrants this product versus defects in materials and workmanship under normal use by the initial purchaser for ninety (90) days ~ the date of acquisition from a store,, or an authorized franchisee or dealer. renders NO other EXPRESS WARRANTIES.

This guarantee does no cover: (a) damage or failure caused by or attributable come abuse, misuse, fail to monitor instructions, wrong installation or maintenance, alteration, accident, plot of God (such together floods or lightning), or overabundance voltage or current; (b) not correct or incorrectly performed repairs by persons who space not a organization facility; (c) consumables such as fuses or batteries; (d) simple wear and tear or cosmetics damage; (e) transportation, shipping or insurance costs; (f) expenses of product removal, installation, set-up service, convey or reinstallation; and (g) cases by persons other than the original purchaser.

Should a problem occur the is extended by this warranty, take it the product and also the sales receipt as proof that purchase date to the original purchase location or visit will, at its option, unless otherwise noted by law (a) change the product v the very same or similar product, or (b) refund the acquisition price. All replaced products, and products on which a refund is made, end up being the residential property of expressly DISCLAIMS all WARRANTIES and CONDITIONS NOT stated IN THIS limited WARRANTY. Any kind of IMPLIED WARRANTIES THAT might BE implemented BY LAW, including THE IMPLIED warranty OF MERCHANTABILITY AND, IF APPLICABLE, THE IMPLIED vouch OF FITNESS because that A certain PURPOSE, shall EXPIRE ~ above THE EXPIRATION of THE stated WARRANTY PERIOD.

EXCEPT AS explained ABOVE, SHALL have NO legal responsibility OR responsibility TO THE PURCHASER that THE PRODUCT OR any kind of OTHER person OR ENTITY through RESPECT TO any kind of LIABILITY, loss OR damages CAUSED straight OR indirect BY use OR performance OF THE PRODUCT OR developing OUT OF any kind of BREACH of THIS WARRANTY, INCLUDING, but NOT limited TO, any type of DAMAGES resulting FROM INCONVENIENCE and ANY lose OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT and also ANY INDIRECT, SPECIAL, INCIDENTAL, OR for this reason DAMAGES, even IF has BEEN recommend OF THE possibility OF such DAMAGES.

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Some states execute not enable limitations on just how long an implied warranty large or the exemption or limitation of incidental or therefore damages, therefore the over limitations or exclusions may not use to you. This warranty offers you specific legal rights, and you may also have other rights which differ from state come state.