What Can We Find Out from The Cleveland Clinic Video on Empathy?

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Five years back, I mutual this Cleveland Clinic video on empathy in a blog article. It has become the most-read post on my blog. And more than 4.3 million people have viewed the video on YouTube.

You are watching: Empathy the human connection to patient care

If you haven’t checked out it, you have to watch. If you have actually checked out it, you must watch it aget.

It will remind you that expertise exactly how one more perkid is feeling and also why they are feeling that method can elevate careproviding to one more level.

Actually, it can elevate all human relationships to an additional level.


But beyond huguy interactivity, the style of the physical environment itself have the right to additionally help make the huguy link to patient treatment. That’s why empathy is such an effective tool to have actually in your design toolbox.

How Do You Design With Empathy?

The late great architect Michael Graves, who spent the last 12 years of his life in a wheelchair, felt that to design a truly excellent healthcare facility, you essential to have actually been a patient yourself.

I don’t agree through that.

Many type of architects and designers I recognize have actually invested time in healthtreatment framework as “mock patients” to understand also what the suffer can feel choose. Some of them have posed as “mock staff members” too.

You don’t have to have actually had a life-altering wellness event to design a facility that is supportive and comforting. I’m not saying it wouldn’t offer you a beneficial perspective.

But being able to determine and understand what patients, family members, and staff are feeling is really what empathetic design all around.

Everyone is Thinking About Empathy

I’m not alone in thinking around empathy.

Last month, those of you that voted on your height 3 comes to from a list of 25 industry difficulties at The Center for Health Design’s booth at the Healthtreatment Deauthorize conference picked “Design-Experience/Empathy.”

It is a number one issue for architects/ developers and also those functioning in healthtreatment establishments. Vendors/solution suppliers provided it as number three.

And while tbelow might be miscellaneous interpretations as to what “Design-Experience/Empathy” means to various people, for me the common denominator is empathy.

See more: Iphone 6 Plus Controller For Iphone Brings Console Quality Control To Ios

(By the means, there’s still time to vote in this informal poll: What keeps you up at night?)

Let’s Raise Our Empathy Bar

Finally, in the soul of the holiday seaboy, we can all attempt increasing our empathy bar a tiny. Thank you, Cleveland also Clinic, for reminding us exactly how coherent empathy can be in many type of elements of our resides and also job-related.

Merry Christmas and also Happy Holidays, everyone!

More on Empathy

Check out these other posts from me on empathy in design:

“Empathy is the Essence of Everything”

“Is It a Patient Experience or a Human being Experience?”

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