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STEP 01

If you already have neurosoup.org installed then open neurosoup.org and also click top top the Scan button. The will immediately check because that updates and also run a Threat Scan.Once mounted then open neurosoup.org and also select Scan and let it run.Once the scan is completed make certain you have it quarantine any detections that finds.If no detections were found click on the Save results drop-down, then the Export come TXT button, and also save the document as a Text document to your desktop computer or other location you deserve to find and also attach the log top top your next reply.If there were detections then as soon as the quarantine has actually completed click on the View report button, climate click the violin drop-down, then the Export to TXT button, and save the record as a Text record to your desktop computer or other ar you have the right to find and also attach the log ~ above your following reply.If the computer system restarted come quarantine friend can access the logs from the Detection History, then the History tab. To mark the many recent scan and also double-click to open up it. Climate click the export drop-down, then the Export to TXT button, and also save the record as a Text paper to your desktop or other ar you have the right to find and attach the log ~ above your following reply.If neurosoup.org won"t run then please skip to the following step and also let me know in your next reply that the scanner would certainly not run.

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STEP 02

Please download AdwCleaner by neurosoup.org and also save the paper to your Desktop.

Double-click to operation the programAccept the End User license Agreement.Wait until the database is updated.Click Scan Now.When finished, if items are discovered please click Quarantine.Your PC have to reboot currently if any items were found.After reboot, a log document will be opened. Attach or Copy that content into your next reply.

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RESTART THE COMPUTER prior to running action 3

STEP 03Please download the Farbar restore Scan Tool and save it to her desktop.Note: You should run the variation compatible with your system. Friend can check here if you"re not certain if your computer is 32-bit or 64-bit

Double-click to operation it. As soon as the tool opens, click Yes to disclaimer.Press the Scan button.It will certainly make a log (FRST.txt) in the same magazine the tool is run. You re welcome attach the to your reply.The very first time the tool is run, it additionally makes one more log (Addition.txt). If you"ve, run the tool prior to you need to location a inspect mark below each timePlease attach the Additions.txt log to her reply together well.On your following reply, you have to be it is registered frst.txt and additions.txt to her post, every time.