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You are watching: Holiday inn san jose - silicon valley

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Welinvolved the Holiday Inn San Jose - Silicon Valley. With convenient accessibility to I-880, I-280 and Highway 101, we are situated within a mile and also a half of the San Jose Internationwide Airport with complimentary shuttle business to and from airport (contact hotel for pick up). Adjacent to the hotel, the public light rail mechanism (Gish St. station) provides access of under 5 miles to downtown San Jose, the San Jose Convention Center, Levi Stadium, and SAP Event Center. Our modern, sophisticated hotel provides a plethora of amenities such as spacious guest rooms featuring luxurious brand-new bedding, new mattresses, brand-new 50 inch flat display TVs and also more. Overnight parking: $13 per automobile per night Event parking: $5/per car

Had a great time and also it was basic to find I'd more than likely stay below aobtain if needed looking forward to following year's convention staff was great and they checked us in and out via no problems so many thanks to the staff for making our stay comfortable
Hello W8799QLrobertd We always love to review and share through our staff what our guests are saying about us. We're glad you didn't have actually a tough time locating us. Our staff will certainly be extremely happy to know their efforts made an additional satisfied guest continue to be. We will celebrate via those you had connected through you. See you next year. Have a good weekday.

This hotel was closed for a few months for renovations and also it's so cute now! The bar isn't open up up however i love how it's nice and also open up now. Check in was basic and Ella, the front desk girl was so sweet!!!! Personable and also so expertise around footround, i can just imagine what a riot she is on Sundays. She really made examine in a breeze, gained me a microwave for my room, and also just really went out of her means for me, which did not go unnoticed, I'm actually calling corpoprice tomorrow to give a rave review personally. Room is huge, clean, contemporary. Wifi is fast and easy to affix. The watch is gorgeous. What else have the right to i say? It's a really nice hotel.
Hello tattedwdimples, We say thanks to you for sharing via us your current remain. We will certainly be rewarding Ella for her fantastic customer organization. We love to review about our employees making a distinction. How she made you feel at house, and also welcomed. Ella is absolutely showing what the meaning of hospitality suggests. We'll see you on your next visit to San Jose. Regards.
The lobby was nice.. The first room we were checked into was dirty. Covid safety yea appropriate. I called down & was told someone would lug us a brand-new crucial. After waiting in the hallmeans for 10 mins we went earlier to the lobby. After waiting for an additional guest to inspect out for the same reason... We were told someone had actually already lugged us new room tricks. We had to go back to that floor to wait for someone to provide us room tricks that was on an additional floor. In a hurry I jumped in the shower & noticed hair in the tub. There were ash by the sink too in a non smoking room. At night as soon as I was washing my confront a flea tried to attack me.
Hello BTA1931 I'm very sorry to hear about the room you were checked right into. I'm positive this was a clerical typo on our part as soon as placing our rooms from dirty to clean on our operating mechanism. Our hotel has actually been gaining exceptionally high marks in the 90's once it pertains to cleanliness. None the much less we will certainly look and also view who had actually cleaned the room. We'll stop to the housemassist around your remarks and our high requirements. We appreciate your time letting us recognize how we did. We hope you can consider us again as soon as in San Jose. I know this was not the best impression but would choose to make it up.


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I will never continue to be at this hotel aget. At check-in, I was told the room that I had reserved and had actually a conformation number for was not easily accessible. The room that I was given was smaller and also was without any of the amenities that I wanted and also was willing to pay for. The hotel asserted the room that I reserved was unobtainable because of Covid-19. In truth, according to the hotel manager, the entire 8th, 9th and also 10th floors had actually been closed for even more than a year. I asked why, then, was I enabled to reserve a room ( and also get a condevelopment ) once the room had actually been unobtainable for more than year. The hotel staff had no response. Then, without any type of notice from the hotel staff, the hot-water boiler damaged down. When I returned to my room at the end of my service day (4:30 PM PDT) and tried to take a shower, the water was ice-cold. I dubbed dvery own to the front desk and also was told the "Problem" had occurred previously in the day and that it was resolved. Long-story short -- the hotel staff lied to me. The warm water was not brought back till after midnight the complying with day. The manager involved my room to "examine the water temperature" and was visibly nervous as she proceeded to admit that she did not mean the trouble to "last this long". The manager did agree to comp one nights remain for the inconvenience. However before, it's important to point that she only made the market AFTER I had made 6 (6) calls dvery own to the front desk over a 5 hour time duration to comordinary about the problem. Each time I referred to as, I was told the "trouble had actually been solved" once in truth it hadn't. For those that desire a hotel cshed to the airport, I strongly indicate choosing any kind of other home however the Holiday Inn - Silsymbol Valley.…